INTRODUCTION
Here at UCE Ltd, we are committed to maintaining the trust and confidence of our website visitors and clients.

This privacy notice tells you when and why we collect your personal information, how we use it, when we might need to disclose it to others and how we keep it secure.

Paul Leeuwerke is our nominated representative and is in charge of all privacy-related matters for UCE Ltd. If you have any questions about this privacy notice, please contact us using the details set out below.

CONTACT DETAILS:
Full business name: Utility Consultancy & Engineering Ltd
Email address: enquiries@uce-ltd.co.uk
Postal address: Barnsley Business & Innovation Centre, Innovation Way, Wilthorpe, Barnsley S75 1JL

TYPES OF DATA WE COLLECT
Website cookies – see our separate cookies policy for more information

Google Analytics – to collect standard internet log information and details of visitor behaviour patterns. We do this to find out which pages are most viewed to continually improve our service. This information is only processed in a way that does not identify anyone.

Contact data – such as billing address, delivery address, email address and telephone numbers.

Financial data – such as your bank account and payment details.

Marketing & communications data – your preferences in receiving marketing communications from us and your communication preferences.

HOW WE COLLECT DATA
We collect data through direct interactions including when you:

fill out a form on our website
call or email to ask about our services
order our services
give us feedback
We also collect data automatically too through cookies and our website server logs to learn more about our website visitor’s browsing actions and usage patterns.

HOW WE USE DATA
We will use your personal data to:

register you as a new client
manage payment
collect and recover monies owed to us
to manage our relationship with you
send you details of our goods and services.
Our legal grounds for processing your data are in relation to points 1 to 4 above are for performance of a contract with you and in relation to 5 above, necessary for our legitimate interests to develop our products/services and grow our business.

The only other time we are legally permitted to use your data is where we need to comply with a legal or regulatory obligation.

SECURING AND STORING DATA
Some of our third party providers are businesses outside of the EEA in countries which do not always offer the same levels of protection for your personal data. We do our best to ensure a similar degree of security by ensuring that contracts, code of conduct or certification are in place which give your personal data the same protection it has within Europe.

If we are not able to do so, we will request your explicit consent to the transfer and you can withdraw this consent at any time.

We only keep your personal data for as long as is necessary to fulfil the purposes for which we collected it. We may retain your data to satisfy any legal, accounting, or reporting requirements.

Protecting your data is important to us and we have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

INFORMATION REGARDING YOUR RIGHTS
You are entitled to view, amend, or delete the personal information that we hold about you at any time. Email your request to: enquiries@uce-ltd.co.uk.

In the unlikely event that you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Access to your personal data

You are entitled to ask us to confirm if we are processing your personal data and you may request a copy of your data by contacting us.

RIGHT TO CHANGE OR WITHDRAW CONSENT
You have the right to withdraw your consent of the use of your personal data by contacting us.

RIGHT TO RECTIFICATION
You have the right to request the rectification of inaccurate personal data by contacting us.

RIGHT TO ERASURE
In certain circumstances the right to erasure may apply – if you would like us to erase your data please contact us with details of why you would like us to do this.

RIGHT TO RESTRICT PROCESSING
In certain circumstances you can ask us to restrict the use of your personal data. In such instances please contact us with details of why you would like your information restricted.

RIGHT TO DATA PORTABILITY
There are certain circumstances in which you may ask us to provide you with the personal data we hold about you in a commonly used and machine readable form, or you may ask us to send personal data to another data controller. Please contact us if you have a request.

RIGHT TO OBJECT
In certain circumstances you may object to the processing of your personal data. Please contact us if you have a request.

CHANGES TO THIS PRIVACY NOTICE
We may change this Privacy Notice from time to time and shall notify you of any changes. Last updated June 2018

INTRODUCTION
Please treat our website nicely and read this carefully before use. By using our site, you accept the terms and agree to obey them. If you don’t accept them, please don’t use our site.

If you have any questions about our terms of use, please contact us using the details set out below.

CONTACT DETAILS:
Full business name: Utility Consultancy & Engineering Ltd
Email address: enquiries@uce-ltd.co.uk
Postal address: Barnsley Business & Innovation Centre, Innovation Way, Wilthorpe, Barnsley S75 1JL

OUR SITE
We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date.

It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.
We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.

INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, including the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.

OTHER INFORMATION AND LINKS
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials.

It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE
We process information about you in accordance with our Privacy Notice. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

LINKING TO OUR SITE
You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.

You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage.
If you wish to make any use of material on our site other than that set out above, please address your request to enquiries@uce-ltd.co.uk.

VIRUSES, HACKING AND OTHER BAD STUFF
You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect any liability which cannot be excluded or limited under applicable law.

JURISDICTION AND LEGAL BITS
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

DEFINITION
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer (if you consent to us using cookies). Cookies contain information that is transferred to your computer’s hard drive.

HOW WE USE COOKIES
We only use analytical cookies which enable us to recognise and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

MORE INFORMATION ABOUT COOKIES
If at any time you wish to disable our cookies, you may do so through the settings on your browser.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

We’re really proud of our website, our business and all the work behind it.
We are the owner of all intellectual property rights on our website, and in the material published on it. These works are protected by copyright laws and treaties around the world.

We grant to you:
a worldwide, non-exclusive, royalty-free, revocable licence to view our website, and the material on this website, on a computer or mobile device via a web browser,
permission to copy and store this website and the material on this website, in your web browser cache memory
permission to print pages from this website for your own personal and non-commercial use.

You may not:
reproduce in any format (including on another website) any part of our website (including content, images, designs, look and feel) without our prior written consent.
Other than the above, we do not grant you any other rights in relation to this website or the material on this website and all other rights are reserved.
For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website (in any form or media) without our prior written permission.

If you print off, reproduce, copy or download any part of our site in breach of this notice, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

If you hadn’t guessed already, we take the protection of our copyright very seriously. If we discover that you have breached the terms of the above licence, we may bring legal proceedings against you and seek monetary damages and/or an injunction to stop you using our materials. You could also be ordered to pay our legal costs.